Frequently Asked Questions

You can view agendas here.

All meetings are streamed live on YouTube @bryantarkansas where you can find an archive of public meetings. 

Submit a ticket to Report a Concern. 

The City of Bryant is a Mayor-Council form of government. The Mayor-Council form consists of a Mayor elected at-large, who serves as the City's chief administrative officer, and a separately-elected Council (elected by Ward) which serves as the municipality's legislative body. 

The Mayor is elected by the voters at-large and serves four-year terms.

City Council members in the City of Bryant are elected by voters within their specific ward during regular (nonpartisan) elections. Each ward has two positions, and residents vote for the candidate representing their area. They serve two-year terms. 

The Mayor has several duties as the top elected official for the City of Bryant. Some of these duties include: 

• Executive leadership
  • Overseeing the day-to-day administration of the City
  • Working with department directors to make sure services are running effectively
  • Helping set priorities for how the City carries out Council-approved policies
• Policy leadership and Council coordination
  • Presiding over City Council meetings
  • Helping guide discussion and keeping meetings orderly and productive
  • Working with Council members to move policy ideas forward
  • Has tie-breaking authority during a vote
• Budget and financial oversight
  • Playing a key role in developing the annual budget
  • Working with staff to present funding recommendations to Council
  • Helping ensure resources align with community priorities
• Public representation
  • Representing the City at public events, regional meetings, and intergovernmental discussions
• Appointments and oversight
  • Appointing members to committees and commissions
  • Helping ensure advisory groups are functioning effectively and aligned with City goals

The City Council is the collective decision-making body that sets the direction of the City. Their duties include:

• Lawmaking and policy
  • Introducing, discussing, and voting on ordinances and resolutions
  • Setting rules and policies that guide how the City operates
  • Approving or denying major initiatives affecting residents and development
• Budget approval
  • Reviewing and adopting the annual City budget
  • Deciding how public funds are allocated across departments and services
  • Monitoring spending throughout the year
• Representation of residents
  • Serving as a direct voice for residents in their ward
  • Bringing forward community concerns, requests, and ideas
  • Helping ensure decisions reflect what residents need and value

City Council meetings are held on the last Tuesday of the month (with a few exceptions: August 18, November 17, December 15) at 6:30 PM at the Boswell Municipal Complex (Bryant City Hall) located at 210 SW 3rd St. 

All City Council meetings have a public comment section that allows residents to speak for three minutes. 

All meetings are streamed live on YouTube @bryantarkansas where you can find an archive of public meetings, however participation is limited to viewing, as the City does not monitor the comments during the meeting. 

All meetings are streamed live on YouTube @bryantarkansas where you can find an archive of public meetings.

Agendas are published at least 72 business hours before a meeting. To receive notifications of agendas being published, sign up for NotifyMe. 

View department contacts here. 

View elected official contacts here. 

View committee/commission contacts here. 

An ordinance is a law; it creates a permanent rule or policy and is enforceable, often carrying penalties if violated. 

A resolution is more like a formal statement; it expresses the Council's position, support, or intent, but doesn't create a binding law. 

The City encourages resident engagement, and all meetings are open to the public. You can view committee/commission vacancies here. 

Yes, we have several committees/commissions: 

• Community Engagement Committee
• Parks Committee
• Planning Commission
• Water/Sewer Advisory Committee

You can view vacancies here. 

Yes. 

Within the General Fund, Public Safety, which includes Police, Fire, Courts, and Animal Control. 

The City of Bryant issues proclamations and special Mayoral recognitions to honor and commemorate special observances, highlight community achievements, and convey messages of significance to our city. Requests are reviewed on a case-by-case basis. The Mayor's Office reserves the right to approve or decline any request and make edits to submitted drafts. 

Requests must be submitted 14 days in advance of the proclamation/recognition date. If less than 14 days' notice is given, the Mayor's Office reserves the right to decline. 

Please email your request with a sample proclamation text and/or specific relevant details that you would like to be included in the proclamation or special Mayoral recognition, including the date/time you would like to have the Mayor in attendance. Requests can be sent to Communications Manager, Jordan Reynolds, at jreynolds@cityofbryant.com.

Please note, proclamations will not be issued for: 

• Campaigns or events contrary to city policy or values
• Political or commercial endorsements
• Issues pertaining to legislative or ballot proceedings
• Similar or duplicate requests
• For-profit causes

Check out our Lost and Found Pet Resources informational sheet. 

Before calling Animal Control, check to see if the animal has been reported missing by searching the Arkansas Lost and Found Pet Network, Petco Love Lost, and Nextdoor. If you do not see the animal listed, call Bryant Animal Control at (501) 943-0489. 

Stray animals are held for five days before they become the property of the City. Then, they are assessed for placement. Not all animals are offered for local adoption for a variety of reasons. Those that are, are spayed or neutered, vaccinated, and microchipped before adoption. 

All animals, except for community cats, are required to be physically confined or under the control of the owner or caretaker by means of a leash or restraint at all times. The only exceptions are service animals, which must be off-leash in order to perform their tasks, such as law enforcement K9's. 

Yes, Bryant City ordinances require that all dogs and cats be vaccinated against rabies by a licensed veterinarian or veterinary technician, and be licensed with the City. For convenience, you can license your pet online, at your Bryant-based veterinarian's office, or in-person at the shelter. 

Arkansas State law requires that all dogs and cats be vaccinated against rabies. Although you may be required to show proof of other vaccinations, such as parvovirus and bordetella (kennel cough) when boarding your pet, the onlly vaccinations required by law are to protect against rabies. 

Call our office at (501) 943-0489 to report problems and we'll have an officer respond as soon as possible. For non-emergencies, you can leave a message 24 hours a day. 

If the situation is occurring right now or someone has been injured, call 911. If this is an incident that has already occurred and there is no immediate danger, call our office at (501) 943-0489. 

First, call the shelter at (501) 943-0489 to inquire if your pet has already been found by the shelter. If outside of our normal hours of operation, click the link to post your pet and get the word out: Lost & Found Pet Resources.

Please call us immediately at (501) 943-0489 and we'll tell you exactly what to do. You may leave a message 24 hours a day. 

Adopting is easy! Visit our adoption page within the website and see what pets are available for adoption, and plan a visit to the shelter. Adoptions are conducted on a first-come, first-served basis in person. 

Minimum requirements for adopters:

• Adopters must be at least 18 years of age, or be an emancipated juvenile
• Government-issued photo ID (i.e. State ID, Driver's License, Passport, or Military ID)
• Payment of a small adoption fee (we accept cash, check, or credit/debit cards)

First, it is very important that you leave it alone. Do not touch, attempt to capture, or remove it from its hiding place. It is unlikely that the fawn is actually orphaned. As a means to protect their young, deer hide their babies in thick underbrush and will leave them for hours, and sometimes days, before returning to nurse them, typically nursing in the very early morning or late evening hours. 

In Arkansas, it is illegal to rehabilitate deer, and removing a fawn from its hiding place and taking it to an animal shelter or wildlife rehab will result in euthanasia of the animal. So please, marvel at the beauty of nature, but leave the fawn alone. 

Because multiple studies have shown that wildlife relocation programs are detrimental to wildlife populations, almost always resulting in the death of the relocated animal, animal control no longer relocates wildlife involved in human-wildlife conflicts, unless there is an immediate threat to human safety, or the animal is sick or injured. 

You can learn more about how to deter wildlife from your home and yard with these humane solutions. 

If you are in need of assistance caring for your pet, please complete this Pet Care Assistance Request form. Our Spay/Neuter voucher program (SNIP) has been temporarily suspended, but here is a list of local low-cost spay/neuter and vaccination clinics: https://www.careforanimals.org/spay-neuter-assistance

Typically, the Finance Department begins planning the budget for the following year in August. Any known changes from the current year to the next year are discussed with the Mayor and Department Heads. Department Heads are asked to input their requested budget items into the General Ledger (GL) software. Human Resources inputs all payroll-related expenses. The first draft is reviewed and refined. Each year, by law, the General Fund must be balanced, meaning revenues equal expenses. 

In the State of Arkansas, the State typically receives the highest percentage of your tax dollars (6.5%). Then, depending on where you live, the next highest is either the County or City in which you live (or the business is located). Deliveries are taxed on the receipt address. Saline County currently assesses no sales tax. The City of Bryant has a 3% sales tax rate, which goes to pay for Bryant's Police, Fire, Animal Control, Parks, Streets, Planning, and Administration. 

Yes, and it is encouraged. We will have a minimum of two public meetings during the budget season (August to December) each year and the public is encouraged to come and participate. It is the citizens' budget and they should be involved as much as possible. 

Residents pay property taxes and sales tax to the City of Bryant. 

In Arkansas, property tax is assessed by local county assessors based on 20% of the property's appraised market value. This assessed value is then multiplied by local millage rates (set by school districts, cities, and counties) to determine the tax bill. Taxes are paid a year in arrears, with payments usually due by October 15th to the County Collector. 

3.2 

There are a lot of relatively small other sources like fees and permits, but another big funding source is Franchise Fees assessed on utility providers for the City's right-of-way (ROW) to provide their services like internet, cable, energy, gas, etc. 

January 1 to December 1. 

It can vary significantly from year-to-year depending on if a large project like Bryant Parkway is under construction or not. Please see the 2026 Budget on our website for the current years' information. 

Department Heads suggest a funding priority initially in the budget process, then they are discussed with the Mayor and Council. During the Budget Season, citizen input is encouraged as well. 

A variety of ways including savings, bond issuances, short-term funding via Amendment 78, grants, etc. 

A bond is like your car payment or house loan. The City borrows a large sum of money upfront to complete a large project and then pays it back with interest over typically the next 30 years. 

The City website houses all current and prior year budgets going back more than a decade.

Yes, every year the City completes an extensive audit with a private firm, which is then presented and reviewed by the State's Legislative Audit Team. Additionally, any federal dollars used by the City are subject to audits by the federal government if they so choose. 

We received what is called a "clean" audit opinion, meaning no significant issues were identified. 

The budget process is our biggest and best control feature. but after that, all expenses (non-payroll) require a purchase order be made and approved by multiple management roles. 

• Finance@cityofbryant.com
• (501) 943-0318
• Via Mail 210 SW 3rd Street Bryant, AR 72022

• We are open 8:00AM - 5:00PM Monday - Friday

• Vendors must complete a W9 form and mail it to our accounts payable department.

• The City advertises all bids through the City of Bryant Website along with any newspaper requirements, depending on the contract.
• You can sign up for all bid notifications via the Notify Me button on the main screen of the city website.

Any question concerning the solicitation should be directed, in writing, to the person whose name and contact information is listed in the solicitation. Correspondence must include the solicitation number and reference the specific section in question. No verbal response or interpretation that constitutes a material change to the solicitation is binding, unless it is issued as a written addendum to the solicitation.

• Vendor should ensure that the PO number provided by the City is clearly indicated on the invoice.
• Make sure shipment was sent to the correct address. They should note carefully the "Deliver To" address on the Purchase Order. The order number should be included on the outside of the package.
• The vendor should send an invoice for the complete order, not a partial one, and do this only after the full order has been received or the deliverables have been accepted. In general, the City does not pay partial invoices without prior arrangements being made. Invoices sent too early may become difficult to locate once the shipment arrives or the deliverables are met. Send the invoice to the correct address and include a City contact person if specified on the PO or in the contract. Include the correct PO number or Contract Number on the invoice. The City needs that identifying number to match shipments or services with the procurement documents.
• All City expenditures require an Approved PO number to be listed on the invoice. Our PO numbers start with the current year followed by six digits (e.g., 2025000000). Invoices without a PO listed will have their payment delayed.

Items will not be paid off of emails. All invoices need to be addressed to AP 210 SW 3rd Street Bryant, AR 72022. If a different arrangement is made with an individual department then please email this arrangement to the Finance Director at finance@cityofbryant.com and carbon the Department Head with whom you made the alternative arrangement.

The City pays net thirty terms and per state statute as a city does not have to adhere or pay late charges based on any earlier terms stated on invoices. However, we try to process checks weekly on Thursdays and mail those checks the next day, Friday. If AP has an approved PO, the invoice has that PO number listed on it, that PO has been "Received" by the Department in our system then we do not hold the invoices until thirty days have passed. It will be processed then.

We would love to take you around the stations! Please contact Fire Chief, Brandon Futch, at bfutch@cityofbryant.com to coordinate. 

We operate out of 3 fire stations. Headquarters (Station 1) is located at 312 Roya Ln. This is also where the Administrative offices for the Department are located. Station 2 is located at 1601 So. Reynolds Rd, and Station 3 is located at 2620 Northlake Rd.

We operate with a total of 50 personnel. 1- Fire Chief, 1-Asst. Fire Chief, 3-Battalion Chiefs, 1 Fire Marshal, 9-Captains, 1-Training Captain, 15 Driver/Engineers, 15-Firefighters, and 1- Executive Administrative Asst.

This area was given a Class 1/9 by the ISO. According to ISO, if an address is within 5 road miles AND within 1,000 feet of a recognized fire hydrant, the address will be a Class 1. If BOTH of these conditions are not met, the address will be a Class 9.

This area was given a Class 2/9 by the ISO. According to ISO, if an address is within 5 road miles AND within 1,000 feet of a recognized fire hydrant, the address will be a Class 2. If BOTH of these conditions are not met, the address will be a Class 9.

Open burning is allowed provided that the guidelines are followed in Ordinance 2022-29.

Because firefighters can and do get there first most of the time, and time is critical in a medical emergency. Every Bryant fire fighter is cross-trained in Emergency Medical Services.

Four minutes is a critical time frame for someone who has experienced a heart attack, injury, or other illness that makes them stop breathing. The heart and brain have a better chance of full recovery they receive oxygen in four minutes or less. After that, a person can suffer brain damage or worse. Our firefighters can use life saving techniques including defibrillation to help prevent death or permanent injury.

When you dial 911 for a medical emergency, expect a fire truck. The expertise that they bring is truly lifesaving.

We block traffic lanes for the safety of our personnel and our patients. Blocking extra lanes keep our personnel safe when they go back to our apparatus to get more equipment and help protect the victim we are trying to stabilize.

Firefighters are very concerned about running over fire hoses because the hose can be damaged and any firefighter at the end of a nozzle will have the water interrupted and possibly cause injuries or death. Any hose that is driven over without protection has to be taken out of service and tested.

Call the City's Water Distribution Department at (501) 943-0469.

The Fire Department assists Animal Services, if requested. The telephone number is (501) 943-0943 (#4).

Reservations can be made here or by calling the Parks front desk at (501) 943-0444.

This varies by the type of reservation. Please call the Parks front desk at (501) 943-0444 to get assistance with finding a space and time that can accommodate your event. 

Yes, we have spaces available for pavilion birthday parties, indoor pool, splash pad, and Mills Park Pool parties (seasonal), and event rooms available to rent in The Center at Bishop Park. 

There is a grill located at Mills Park attached to the large pavilion. 

Designated Areas Only: Grilling is allowed only in park-provided grills or personal grills that are elevated, safe, and stable. 

No Ground Fires: Open flames, fire pits, or bonfires on the ground are prohibited. 

Coal Disposal: Do not place hot coals in trash cans or leave them on the ground. 

Clean-Up: Clean grill grates before leaving and take all trash with you. 

Safety Requirements: Never leave a lit grill unattended. Keep children and pets away from the hot area. 

Restrictions: Local authorities may ban grilling during high-fire-risk, dry seasons.

Alongside a pavilion/field/facility reservation, written permission must be obtained from the Bryant Parks Department in order to have these items. 

The Bryant Aquatic Center does not allow the use of personal speakers or amplified music. For other parks, it is dependent on the nature of the activity. Patrons must be in compliance with the City of Bryant noise ordinance and not disturbing other park patrons. 

Yes, with contractual use agreements in place, fields are reserved by Parks partner organizations during their programming. In addition, fields can be rented by patrons at which time they will be granted a permit allowing them the right to the field. If a sports field is chalked, it is to be assumed that it has been prepared for a game and is closed to open play. 

Visit www.cityofbryant.com/enroll.

Yes, Parks offers programs and activities for all ages, from swim babies to our Senior Adult Center!

Fill out Report a Concern or send an email to parks@cityofbryant.com.

Call the Parks front desk at (501) 943-0444 to check availability of days and times. Please keep in mind that not all fields are available to reserve. 

You can view our zoning map here. 

• New Building - $0.14 per square foot of area under roof with minimum of $150.00
• Addition - $0.14 per square foot of area under roof with a minimum of $100.00
• Accessory Building - $0.14 per square foot of area under roof with a minimum of $40.00
• Re-Inspections and additional inspections - $35.00 per inspection (See note below)
• Work commencing before permit issuance - Permit fee shall be doubled
• Electrical Reinspection - $50.00

• Including Commercial, Industrial, and Apartment complex

  • New Building - $0.15 per square foot under roof with a minimum of $200.00
  • Addition - $0.15 per square foot under roof with a minimum of $100.00
  • Accessory Building - $0.15 per square foot under roof with a minimum of $40.00
  • Re-Inspections and additional inspections - $35.00 per inspection (See note below)
  • Work commencing before permit issuance - Permit fee shall be doubled
  • Electrical Reinspection - $50.00
  • Commercial Plan Review - When the valuation of the proposed construction exceeds $100,000.00 a Plan Review Fee shall be paid at a rate equal to one-half the building permit fee with a maximum plan review fee of $5000.00. The plan review fee shall be charged at the time of submittal of the building permit. The application is a non-refundable fee.

Depending on whether you submit your permit application online or in-person, the City will either have you pay in-person at the time of your application or email you an invoice to pay online. Payments must be received before your permit is processed. 

A permit is needed anytime you're doing construction, installation, or significant work that changes a structure or its systems. 

When you do need a permit: 

• New construction (building a house, commercial building, etc.)
• Additions or accessory buildings (garages, sheds, expansions)
• Renovations, alterations, or repairs to a structure
• Trade work including: 
  • Electrical 
  • Plumbing
  • Mechanical (HVAC)
  • Gas systems
• Work in the public right-of-way or city easements

The Development & Review Committee (DRC) meets every other Thursday at 9:00 AM at the Boswell Municipal Complex in the Conference Room. A schedule can be found here. 

To be added to the DRC agenda, you must have already submitted site plans that are ready to be reviewed by DRC. For more information, email comdev@cityofbryant.com. 

A building permit is the City's official "green light" to start construction or make changes to a property. Once reviewed by the City's Planning & Development department to ensure the work meets safety codes and local regulations, a permit is issued. 

To view our Zoning Code, click here. 

You can apply in-person at Bryant City Hall located at 210 SW 3rd Street in Bryant or by filling out an application online. 

Please fill out the Report a Concern form on our website. 

The best place to start is the Human Resources page on the City website. The City's Human Resources department handles all applications for employment positions. 

No. The jail for this area is located at the Saline County Detention Center at 735 S. Neely, Benton, AR. The Detention Center's phone number is (501) 303-5642. 

Rest assured that police officers are on patrol 24 hours a day, 365 days a year. The administrative portion of the Police Department and the Police Department lobby are open from 8:00 AM-4:30 PM, Monday-Friday (except on legal holidays). The building is closed on weekends. Our phones are manned 24 hours a day. If you have an emergency, dial 911. For non-emergencies, call (501) 943-0864.

An "emergency" is any situation that threatens human life or property and demands attention immediately. Among other emergencies, this may also include crimes that are "in progress," medical situations or the smell of smoke in a building. If a situation fits one or more of these criteria, then it warrants a call to 911. In those situations, the rule is: DON'T STALL; CALL! 

When you dial 911, keep in mind that the person you will be talking to is attempting to help you right from the start. Please remain calm and answer any and all questions asked by your dispatcher. Let the dispatcher lead the conversation; you will be given an opportunity to speak after the dispatcher has gotten the most urgently needed information. Unless staying on the line puts you at risk, do not hang up until the dispatcher tells you to. Dispatchers are trained to multitask and to simultaneously summon assistance for you during your call. In fact, you may even have more than one dispatcher on the line with you during your call to 911 so rest assured that staying on the phone DOES NOT prolong our emergency response. 

Victims of identity theft should contact the following credit bureaus immediately: 

• Equifax 1-888-766-0008
• Transunion 1-800-680-7289
• Experian 1-800-397-3742

Then, if you are a Bryant resident, you should gather all the paperwork/evidence available regarding the identity theft and call our non-emergency number at (501) 943-0864 to report the incident. Alternatively, you may come to the Police Department at 312 Roya Lane and report the incident in person from 8:00 AM-4:30 PM Monday-Friday. Please bring your identification along with all of the documentation involving the matter with you. 

To inquire about hiring off-duty officers to work an event, call our Patrol Captain at (501) 943-0382. 

How do I: 

• place my residence on the House Watch List if I go on vacation? 
• request extra patrols in my neighborhood? 
• submit a traffic concern? 

You can fill out and submit our online form on the Police Department's website, or if is more convenient, you can call the Bryant Police Department at (501) 943-0360 and someone will obtain the information needed from you to complete your request. 

Traffic tickets may be paid at the Bryant District Court, 210 SW 3rd Street, Bryant, AR 72022 from 8:00 AM-4:30 PM Monday-Friday (except on legal holidays). 

The Bryant Police Department does not administer driver testing. The driver examination is administered by the Arkansas State Police on weekdays and the driver exam study guide can be accessed through the State Police website at www.asp.state.ar.us.

Yes, you can contact the Police Department at (501) 943-0943 to make a request. 

Fingerprinting is currently NOT completed at the Bryant Police Department. 

The Bryant Police Department has a Professional Standards Unit to review and investigate all complaints. Complaints can be made by a person by filling out a form that is available online or at the Police Department. All complaints are thoroughly investigated. A typical complaint investigation involves a review of all body camera audio and video, review of all dash camera audio and video, conducting interviews and taking written statements of the complainant(s) and any witnesses. Once the investigation is complete, a report is created and sent to the Police Department Administration. The complainant is made aware of the findings at the end of the investigation. 

The Bryant Police Department conducts officer investigations into a variety of situations, even when no complaints by the public have been made. This is done to ensure policies and proper police practices are followed at all times. 

In any case, you have the right to contact your elected officials about any misconduct, including the Mayor, City Council, the City Attorney, and State and Federal Representatives. You may also contact the Arkansas Attorney General's Office, Arkansas State Police, FBI, and/or U.S. Attorney. 

The hours of operation are Monday-Friday 8:00 AM-4:30 PM.

We would love to help you with any of your crime prevention needs. Please call (501) 943-0943 for assistance. 

Please Report a Concern or call the Stormwater on-call number at (501) 943-0469.

The City handles drainage when it involves: 

• Streets and roadways (curb inlets, roadside ditches)
• Storm drains and underground pipes in public areas
• Public drainage easements (areas dedicated for stormwater flow)
• City-owned channels, culverts, and detention basins

Property owners are responsible for: 

• Drainage on their own property
• Gutters, downspouts, and yard drainage systems
• Driveway culverts (unless otherwise specified)
• Maintaining proper grading so water flows away from structures
• Not blocking or altering natural drainage flow

Please Report a Concern or call our Stormwater on-call number at (501) 943-0469.

It is the area on the property that is covered by buildings, driveways, parking areas, and other hard surfaces that prevent runoff from being absorbed into the soil.

Yes! The Bryant Yard Waste Program helps clean stormwater drains and keep ditches clear without burning. Fill out the Report Yard Waste form and set items curbside at least five feet away from mailboxes, light poles, and other obstructions, and not under wires or low-hanging trees. 

What we pick up: 

• Shrubs
• Branches & trees
• Rootballs (no dirt)
• Leaves & grass trimmings

The City picks up yard waste every Tuesday. Please complete your form by Monday at noon to ensure your yard waste is picked up. 

Please fill out the Report a Concern form. 

Please fill out the Report a Concern form. 

If you have concerns about speeding or traffic safety in your neighborhood, your first step is to contact the City so we can evaluate the concern. In many cases, we begin by coordinating additional police patrols or placing a temporary speed radar sign in the area to collect traffic data and determine whether an issue exists. 

The City of Bryant does not install speed bumps on city streets. Traffic control measures such as stop signs and traffic signals are typically planned as part of roadway design and development. In limited cases, the City may consider additional signage, such as a stop sign, if traffic studies or collected data demonstrate a clear need. 

Please Report a Concern. 

Please fill out the Report a Concern form. 

Wastewater charges are based on water usage because most water entering your home eventually goes down the drain. Wastewater systems collect, treat, and safely return water to the environment which protects public health and local waterways. 

The infrastructure fee helps fund large-scale system improvements and ensures we can qualify for low-interest funding programs. This allows us to complete necessary upgrades while minimizing long-term costs to customers. 

Some fees support compliance with federal and state regulations, including requirements under the Safe Drinking Water Act. These ensure your water is tested, treated, and safe to drink every day. We also have "pass down" rates from Central Arkansas Water to ensure they are able to continue providing safe water. 

State law requires that rates be based on a completed rate study and aligned with long-term planning. Because of this, we communicate regularly to keep customers informed and to provide transparency about how decisions are made. 

We are actively investing in: 

• Replacing aging pipes
• Improving water pressure and fire protection
• Upgrading wastewater treatment facilities
• Expanding capacity to support growth

These improvements help ensure reliable service today and in the future. Check out our system master plans for more information! 

Growth requires system expansion like larger pipes, more storage, and increased treatment capacity. Planning ahead helps prevent service issues and ensures new and existing customers are served reliably. 

Like many utilities across Arkansas and the nation, we are investing in infrastructure to address aging systems and meet regulatory requirements. Rate adjustments are a common and necessary part of maintaining safe, reliable service. 

We're here to help. If you have questions about your bill, notice unusual usage, or need assistance, please call Water Billing at (501) 943-0441.

Occasional changes in taste or odor can happen due to: 

• Seasonal changes in source water
• Temperature changes
• Natural minerals
• Temporary adjustments in treatment

These changes are usually harmless and do not affect water safety. 

Discoloration (yellow, brown, or reddish tint) is typically caused by disturbed sediment or minerals in the pipes. This can happen after: 

• Fire hydrant use
• Main breaks or repairs
• High water demand

Running cold water for several minutes usually clears it up. 

Yes. We comply with all state and federal requirements for lead and copper testing. While the City treats and monitors water quality, lead levels are most often influenced by plumbing materials inside homes and buildings. 

To protect your plumbing and the City system, do not flush or pour: 

• Wipes (even "flushable" ones)
• Grease, fats, or oils
• Paper towels
• Hygiene products
• Chemicals or medications

These items can cause backups, damage equipment, and increase costs. 

• Avoid using water immediately
• Check if the issue is affecting multiple drains
• Contact the City right away if you suspect a main line issue

If the problem is within your private service line, you will need to contact a plumber. 

If you notice water coming from the street, a hydrant, or pooling unexpectedly, call us immediately (501) 943-0468. 

Quick reporting helps us respond faster and reduce water loss. 

City responsibility: Water mains, service lines up to the meter, sewer mains

Customer responsibility: Plumbing inside the home and service lines from the meter to the home

City: Leaks on the main line or on the City side of the meter

Customer: Leaks on your side of the meter (including irrigation systems and service lines to your home)

City: Sewer main lines in the street

Customer: Sewer service line from your home to the main

Photo ID, proof of address, and deposit.

You can pay online at https://bryantar.municipalonlinepayments.com/bryantar, call us at (501) 943-0441, or visit us in person at 210 SW 3rd St. in Bryant.

Visit https://www.bryantar.gov/pages/departments/water_billing/#forms and fill out the online form or print a PDF to fill out.

Bills are due at 4:30 PM on the 1st of each month. A $25 fee will be applied to all bills not paid by the 10th and will be subject to shut-off on the 11th. All charges must be paid in full for service to be restored.

Water usage in Bryant is measured by a meter at each property that records the total amount of water flowing into the home or business. Monthly bills are based on the difference between meter readings, meaning customers are charged for the actual gallons of water used during that billing period. 

Waterscope is a service that is offered as a courtesy and at no additional cost by our water meter vendor. Bryant Water customers have the ability to receive email and text alerts such as wasteful or high water usage, freeze warnings, leak alerts, etc. Please note that the Bryant Water Department does not monitor the Waterscope program. The water usage of the property is the responsibility of the homeowner/business owner.

Water and wastewater systems require ongoing maintenance, upgrades, and regulatory compliance to continue providing safe and reliable service. Rate adjustments ensure we can replace aging infrastructure, maintain water quality, meet state and federal requirements, and plan for future growth. 

Full-cost pricing means rates are set to cover the true cost of providing service which includes not just day-to-day operations, but also: 

• Infrastructure repairs and replacement
• Debt repayment for major projects
• Emergency reserves
• Future system improvements

This ensures the system remains financially stable and avoids sudden, large rate increases later. 

Your monthly bill supports:

• Delivery of safe drinking water
• Wastewater collection and treatment
• Maintenance of pipes, pumps, and storage tanks
• Regulatory compliance and testing
• Capital Improvement Projects (CIP) to replace aging infrastructure

Your bill has two main parts: 

• Base charge - A fixed fee based on meter size
• Usage charge - Based on how much water you use

Higher water use (such as irrigation, leaks, or seasonal changes) will increase your bill. 

The simplest way is to use less water:

• Fix leaks quickly
• Limit outdoor watering
• Use water-efficient appliances
• Spread out high-water-use activities

Use Less, Pay Less: Your bill is directly tied to consumption. Enroll in Waterscope today! 

Contact the billing department at (501) 943-0441 to ensure your meter was not shut off by accident. The billing department will contact maintenance to correct the issue if needed.

Contact the maintenance department at (501) 943-0469. We will verify system pressure in your area. If system pressure is normal, the cause may be a pressure regulator (typically located between the meter and the home), which is the homeowner's responsibility.

Cloudy water is often caused by tiny air bubbles and is usually harmless. If you let the water sit for a few minutes, it should clear from the bottom up.